European Union:
— Standard shipping: €5
— Free shipping on orders over €35

United Kingdom:
— Standard shipping: £5
— Free shipping on orders over £35

Rest of World (USA, Canada, Australia, etc.):
— Standard shipping: $10
— Free shipping on orders over $50

Orders are processed within 1-5 business days. You will receive a confirmation email with tracking information once your order has shipped.

Orders placed on weekends or holidays will be processed on the next business day.

European Union: 3-7 business days
United Kingdom: 5-10 business days
United States & Canada: 7-14 business days
Australia & New Zealand: 10-20 business days
Rest of World: 10-25 business days

Please note that delivery times may vary due to customs processing and local postal service conditions.

Once your order ships, you will receive an email with a tracking number. You can track your package on our tracking page or directly through the carrier's website.

Track Your Order

For international orders outside the EU, your package may be subject to import duties, taxes, and customs fees. These charges are determined by your country's customs office and are the responsibility of the buyer.

We are not responsible for any delays caused by customs processing.

If your package has not arrived within the estimated delivery time, please contact us at info@playingarts.com with your order number. We will investigate with the carrier and work to resolve the issue.

For packages marked as delivered but not received, please check with neighbors and your local post office before contacting us.

If you have any questions about shipping, please contact us at info@playingarts.com. We're happy to help!